The new sign in system identifies users by their email address. The old system identified users by a username, which they created during the sign up process. The new system allows users who are members of multiple clubs to sign in to all of their clubs using the same email address / password.

The new sign in system has the following benefits:

• It is easier for users to remember their email address than a username.
• Our new system provides for enhanced account security.
• New features are made possible by the new sign in system.
• Users that are members of multiple clubs no longer need to remember multiple username and password combinations they can use the same email and password to sign in to all of their accounts.

I do not see or did not get an email to verify my account conversion.

• Make sure the email address you have used to convert your account is correct, and that email account is the one you are checking for the verification email from your organization.
• Click the Resend Verification Email link after you have attempted to sign in.
• Check your email spam folder. The verification email will be from the organization you are attempting to sign into, with the subject line, Verify your account.
• If you are still unable to find your verification email, contact your organization administrator to request that they manually confirm your account.

When I click on the verification link in the email, I get a Page Not Found or another error.

• Below the Verify My Account link in the email, there is a url provided. Highlight that URL, copy it, paste it into your browsers address bar, and press the Enter key.
• If you are still unable to load the page,contact your organization administrator to request that they manually confirm your account.

I cannot sign in.

• Make sure you are attempting to sign in on the correct organization website.
• Click on the I forgot my password link below the sign in fields, and follow the steps to have your account information sent to you.
• If you are still unable to sign in, contact your organization administrator to ask them to provide a temporary password, which will allow you to sign in and reset your password.

Which username and password should I use to sign in?

• If you have not yet converted to sign in using an email address, just sign in using the same username and password that you have used when you signed in previously.
• If you have already converted your account, sign in using your email address and password.